Terms and Conditions – tk ok Gaming Platform

01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and tk ok ("we", "us", "the Platform"). They govern your access to and use of the tk ok website at https://tk-ok.club, including all games, payment services, promotions, and any other features offered on the platform.

tk ok is an online gaming platform operated under a valid international gaming licence. The platform is designed to serve players in Bangladesh and provides a range of online games including slots, wheel games, and arcade titles. All transactions on tk ok are conducted in Bangladeshi Taka (BDT) using local payment methods including bKash, Nagad, and Rocket.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and tk ok. If there is any conflict between these Terms and any other document on the platform, these Terms take precedence unless explicitly stated otherwise.

02 Eligibility

To register and use tk ok, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any country or territory where online gaming is prohibited by law.
• You must not be acting on behalf of another person when registering or using the platform.
• You must not have been previously excluded or banned from tk ok or any affiliated platform.
• You must have the legal capacity to enter into a binding agreement under applicable law.

tk ok reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification documents, your account may be suspended and any pending withdrawals held until verification is complete. This is not a punitive measure — it is a standard compliance requirement that protects both you and the platform.

03 Account Registration

Each player is permitted to hold only one account on tk ok. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in the closure of all associated accounts and forfeiture of any balances held within them.

When registering on tk ok, you are required to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. You are responsible for keeping this information current. If your details change, please update your account or contact our support team.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. tk ok will never ask you for your password via email, chat, or any other channel. If you believe your account has been accessed without your authorisation, contact our support team immediately at [email protected].

• One account per person, per household, per device, and per payment method.
• All registration information must be accurate and verifiable.
• You are responsible for all activity that occurs under your account.
• Account credentials must not be shared with any third party.
• tk ok reserves the right to verify your identity before processing any withdrawal.

04 Deposits and Payments

tk ok accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit limits apply and are displayed at the time of transaction. These limits may vary depending on the payment method selected and may be updated from time to time.

Deposits made via bKash, Nagad, and Rocket are typically credited to your tk ok account instantly. In rare cases where a deposit is delayed, please allow up to 30 minutes before contacting support. If your deposit has not been credited after 30 minutes, contact our support team with your transaction reference number and we will investigate promptly.

• All deposits must be made from a payment account registered in your own name.
• tk ok does not accept deposits from third-party accounts.
• Deposits are non-refundable once credited to your gaming account and used in gameplay.
• tk ok does not charge fees on deposits, but your payment provider may apply their own charges.
• Deposits made in error should be reported to support immediately before any gameplay occurs.

05 Withdrawals

Withdrawal requests on tk ok are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to ensure that funds are returned to their verified source. Withdrawals to a different account than the one used for deposit will not be processed without additional verification.

Withdrawal processing times on tk ok are as follows: requests submitted during business hours are typically processed within a few hours. Requests submitted outside business hours or during peak periods may take up to 24 hours. tk ok does not guarantee specific processing times but commits to handling all withdrawal requests as quickly as possible.

• Minimum withdrawal amount applies and is displayed in the withdrawal section of your account.
• Withdrawals are subject to identity verification before processing.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.
• tk ok reserves the right to request supporting documents before approving any withdrawal.
• Withdrawals may be delayed if there is an ongoing investigation into your account activity.
• tk ok does not charge withdrawal fees, but your payment provider may apply their own charges.

06 Bonuses and Promotions

tk ok offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms including wagering requirements, time limits, and eligible game restrictions. These specific terms are communicated at the time the bonus is offered and should be read carefully before accepting any bonus.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered twenty times in total before any withdrawal of bonus-derived winnings is permitted. Wagering requirements vary by promotion and are always stated clearly in the promotion details.

• Bonuses are credited to your account as bonus funds, separate from your real money balance.
• Real money balance is used first in gameplay unless otherwise specified.
• Bonuses cannot be transferred, exchanged for cash, or applied to another account.
• tk ok reserves the right to withdraw any bonus if it suspects abuse or exploitation of promotional terms.
• Only one welcome bonus is available per player, per household, and per IP address.
• Bonuses obtained through fraudulent means will be voided and the account may be closed.

07 Game Rules and Fair Play

All games available on tk ok use certified Random Number Generators (RNG) that have been independently audited to ensure genuinely random and fair outcomes. The RNG certification means that no player, no tk ok employee, and no third party can predict or influence the outcome of any game on the platform.

Each game on tk ok has its own specific rules, paytable, and Return to Player (RTP) percentage. These details are available within each game. Players are encouraged to review the rules and RTP of any game before playing. tk ok publishes RTP figures transparently and does not manipulate them.

• Game outcomes are determined solely by the certified RNG and cannot be influenced by any party.
• In the event of a technical malfunction during gameplay, the affected round may be voided.
• If a game displays an incorrect paytable or RTP due to a technical error, tk ok reserves the right to correct the error and void affected bets.
• Players must not use any software, tool, or method to gain an unfair advantage in any game.
• Winnings generated through exploitation of software bugs or errors will be voided.

08 Prohibited Activities

The following activities are strictly prohibited on tk ok. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may result in reporting to relevant law enforcement or regulatory authorities.

• Creating or operating more than one account on tk ok.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using tk ok for any money laundering activity or to process funds derived from illegal sources.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated bots, scripts, or any software to interact with the platform.
• Exploiting bugs, glitches, or errors in any game or platform feature.
• Attempting to hack, reverse-engineer, or interfere with the platform's software or infrastructure.
• Harassing, threatening, or abusing tk ok staff or other players.
• Allowing a third party to access or operate your account.
• Depositing funds on behalf of another person or allowing another person to deposit on your behalf.

09 Account Suspension and Closure

tk ok reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.

If your account is suspended pending investigation, you will be notified by email. During a suspension, you will not be able to log in, deposit, withdraw, or play. If the investigation concludes that no violation occurred, your account will be reinstated and any withheld funds released. If a violation is confirmed, the account will be permanently closed and funds may be forfeited depending on the nature of the violation.

• You may request account closure at any time by contacting [email protected].
• Upon voluntary closure, any real money balance will be returned to your registered payment account after verification.
• Bonus funds are forfeited upon account closure unless the wagering requirement has already been met.
• Accounts closed due to self-exclusion cannot be reopened during the self-exclusion period.

10 Responsible Gaming

tk ok is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. We provide a range of tools to help players stay in control of their gaming activity, and we encourage all players to use them.

The responsible gaming tools available on tk ok include deposit limits, which allow you to set a maximum amount you can deposit over a defined period; session time limits, which alert you when you have been playing for a specified duration; cooling-off periods, which temporarily restrict your access to the platform; and self-exclusion, which permanently or temporarily blocks your account.

• Deposit limits can be set daily, weekly, or monthly and take effect immediately when reduced.
• Increasing a deposit limit is subject to a cooling-off period before the increase takes effect.
• Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• If you are concerned about your gaming behaviour, please visit our Responsible Gaming page for more information and support resources.

11 Privacy and Data

tk ok collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering on tk ok, you consent to the collection and processing of your personal data as described in that policy.

We collect personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory authorities where required by law or our licensing obligations.

• All data transmitted between your device and tk ok is protected by SSL encryption.
• You have the right to request access to the personal data we hold about you.
• You may request correction of inaccurate data by contacting [email protected].
• Data retention periods are governed by our Privacy Policy and applicable legal requirements.

12 Intellectual Property

All content on the tk ok platform, including but not limited to the website design, logos, graphics, game interfaces, text, and software, is the intellectual property of tk ok or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

• You may not copy, reproduce, distribute, or create derivative works from any tk ok content without prior written permission.
• The tk ok name, logo, and brand identity may not be used without express written authorisation.
• Game content is licensed to tk ok by third-party game providers and is subject to their respective intellectual property rights.

13 Limitation of Liability

To the maximum extent permitted by applicable law, tk ok shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

tk ok does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. We will make reasonable efforts to notify players of planned downtime in advance.

• tk ok is not responsible for losses resulting from your failure to comply with these Terms.
• tk ok is not liable for losses caused by internet connectivity issues on your end.
• In the event of a disputed game outcome, the decision of tk ok's technical team is final, subject to the complaints process described below.

14 Changes to These Terms

tk ok reserves the right to update or modify these Terms at any time. When we make material changes, we will notify registered players by email and display a notice on the platform. The updated Terms will take effect from the date stated in the notice.

Your continued use of tk ok after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you should stop using the platform and request account closure by contacting our support team.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the tk ok support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Support is available 24 hours a day, 7 days a week.
• For responsible gaming support, please visit /responsible-gaming.
• For privacy-related enquiries, please refer to our Privacy Policy.