Data Protection Effective: January 2025 SSL Secured

Privacy Policy – Your Data at tk ok

At tk ok, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward because you deserve to know exactly how your information is handled.

Last updated: 1 January 2025
Privacy at a Glance

How tk ok Protects Your Data

Six things every tk ok player should know about how their personal information is handled.

SSL Encryption on Every Connection

Every piece of data you send to tk ok — from your login credentials to your payment details — travels over an SSL-encrypted connection. No one can intercept or read your data in transit.

Your Data Stays with tk ok

tk ok does not sell, rent, or trade your personal data to third-party marketers. Your information is used only for the purposes described in this policy — nothing more, nothing less.

Payment Data Never Stored

tk ok does not store your bKash, Nagad, or Rocket PIN or full account credentials. All payment transactions are processed directly through each provider's own secure gateway.

Minimal Data Collection

We only collect the data we genuinely need to operate your account, process payments, and comply with our licensing obligations. We don't collect data just because we can.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will handle your request promptly and without hassle.

Breach Notification

In the unlikely event of a data breach that affects your personal information, tk ok will notify you promptly and take immediate steps to contain the breach and protect affected accounts.


Your Rights

What You Can Ask tk ok to Do

As a tk ok player, you have clear rights over your personal data. Here's what you can request at any time.

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Right to Access

Request a copy of all personal data tk ok holds about you. We will provide it within a reasonable timeframe at no charge.

✏️
Right to Correction

If any of your personal data held by tk ok is inaccurate or out of date, you can request that we correct it immediately.

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Right to Deletion

You can request deletion of your personal data. Note that some data must be retained for legal and regulatory compliance purposes.

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Right to Object

You can object to certain types of data processing, including direct marketing communications from tk ok.

To exercise any of your data rights, contact our support team at [email protected]. We aim to respond to all data requests within 30 days. There is no charge for making a data request.


This Privacy Policy applies to all users of the tk ok platform at https://tk-ok.club. By registering an account or using any tk ok service, you confirm that you have read and understood how we handle your personal data as described in this policy.

01 Who We Are

tk ok is an online gaming platform operating at https://tk-ok.club. When this Privacy Policy refers to "tk ok", "we", "us", or "our", it means the operator of the tk ok platform. We are the data controller responsible for the personal data you provide when you register and use our services.

tk ok is designed specifically for players in Bangladesh and provides a range of online games including slots, wheel games, and arcade titles. All transactions are conducted in Bangladeshi Taka (BDT) using local payment methods. Our platform is operated under a valid international gaming licence, and our data handling practices are designed to meet the obligations that come with that licence.

If you have any questions about this Privacy Policy or about how tk ok handles your personal data, you can contact our Data Protection team at any time at [email protected]. We take privacy seriously and will respond to all enquiries promptly.

02 Data We Collect

tk ok collects only the personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. Below is a breakdown of the categories of personal data we collect and what falls within each category.

Category Examples Purpose
Identity Data Full name, date of birth, gender Account registration, age verification
Contact Data Mobile number, email address Account communication, support
Financial Data Payment method type, transaction reference numbers Payment processing, fraud prevention
Technical Data IP address, device type, browser type, operating system Security, fraud detection, platform optimisation
Usage Data Games played, session duration, bet history, login times Responsible gaming monitoring, account management
Verification Data National ID, passport copy (when requested) KYC compliance, withdrawal verification

tk ok does not collect or store your bKash, Nagad, or Rocket PIN, password, or full account number. Payment authentication is handled entirely by the respective payment provider through their own secure systems.

03 How We Collect Data

tk ok collects your personal data through several channels. Understanding how we gather information helps you stay informed about what data we hold and why.

  • Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
  • Automated technologies: Technical and usage data collected automatically when you visit and interact with the tk ok platform, including through cookies, server logs, and similar tracking technologies.
  • Payment providers: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal. This does not include your payment credentials.
  • Identity verification services: When you submit verification documents, we may use a third-party identity verification service to confirm the authenticity of those documents.
  • Fraud prevention partners: We may receive data from fraud detection services that help us identify suspicious account activity and protect the platform and its players.

04 Why We Use Your Data

Every piece of data tk ok collects is used for a specific, legitimate purpose. We do not process your data in ways that are incompatible with the purposes for which it was collected. Here is a clear breakdown of why we use your personal data.

  • To create and manage your tk ok account and verify your identity.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with our gaming licence obligations, including Know Your Customer (KYC) requirements.
  • To monitor your gaming activity for responsible gaming purposes and apply limits where necessary.
  • To provide customer support and respond to your enquiries and complaints.
  • To send you account-related communications such as transaction confirmations and security alerts.
  • To improve the tk ok platform based on how players use it.
  • To send you promotional communications about tk ok offers, where you have consented to receive them.

If you have opted in to receive promotional communications from tk ok, you can opt out at any time by contacting [email protected] or by using the unsubscribe link in any marketing email we send you.

05 Legal Basis for Processing

tk ok processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.

  • Contract performance: Processing necessary to provide you with the tk ok service you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with our gaming licence conditions, anti-money laundering regulations, and other applicable legal requirements.
  • Legitimate interests: Processing carried out for our legitimate business interests, such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending you promotional communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Who We Share Data With

tk ok does not sell your personal data to any third party. We share your data only where it is necessary to provide our services, comply with legal obligations, or protect the integrity of the platform. The categories of third parties we may share data with are listed below.

  • Payment processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services that help us verify the identity documents you submit during the verification process.
  • Fraud prevention services: Specialist providers that help tk ok detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
  • Regulatory and licensing authorities: Our gaming licence regulator and relevant law enforcement agencies, where we are legally required to disclose information.
  • IT and platform service providers: Companies that provide hosting, security, and technical infrastructure for the tk ok platform, operating under strict data processing agreements.

All third parties that process personal data on behalf of tk ok are required to handle that data securely and only for the specific purposes for which it was shared. We do not permit our service providers to use your data for their own purposes.

07 Cookies and Tracking

tk ok uses cookies and similar tracking technologies to make the platform work properly, to keep your session secure, and to understand how players use the platform so we can improve it. A cookie is a small text file stored on your device when you visit a website.

The types of cookies tk ok uses include essential cookies, which are required for the platform to function and cannot be disabled; functional cookies, which remember your preferences and settings; and analytics cookies, which help us understand how players navigate the platform so we can make improvements.

  • Essential cookies are always active as they are necessary for the platform to operate securely.
  • You can control non-essential cookies through your browser settings at any time.
  • Disabling certain cookies may affect the functionality of the tk ok platform.
  • tk ok does not use cookies to serve third-party advertising on the platform.

Most browsers allow you to view, manage, and delete cookies through the browser settings menu. Refer to your browser's help documentation for instructions specific to your browser.

08 Data Retention

tk ok retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention periods that apply to different categories of data are outlined below.

  • Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required by our gaming licence and anti-money laundering obligations.
  • Transaction records: Retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping requirements.
  • Identity verification documents: Retained for the period required by our KYC obligations, typically five years from the date of verification.
  • Support communications: Retained for up to three years from the date of the last communication, unless a longer period is required for an ongoing dispute or investigation.
  • Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When personal data is no longer required, tk ok securely deletes or anonymises it so that it can no longer be associated with you as an individual.

09 Data Security

tk ok takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption on all data transmissions, secure server infrastructure, access controls that limit who within tk ok can access personal data, and regular security reviews.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure. Use a strong, unique password for your tk ok account, do not share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account.

  • All data in transit is protected by SSL/TLS encryption.
  • Access to personal data within tk ok is restricted on a need-to-know basis.
  • Our systems are monitored continuously for suspicious activity.
  • In the event of a data breach, tk ok will notify affected players and relevant authorities as required by law.

10 Children's Privacy

tk ok is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on tk ok, please contact us at [email protected] so we can investigate and take appropriate action.

Underage gambling is illegal and harmful. tk ok uses age verification measures to prevent minors from accessing the platform. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming sites.

11 Your Rights

As a tk ok player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days.

  • Right of access: You can request a copy of the personal data tk ok holds about you at any time.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • Right to restrict processing: You can ask us to pause the processing of your personal data in certain circumstances, for example while a correction request is being resolved.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

12 Changes to This Policy

tk ok may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will notify registered players by email and display a prominent notice on the platform.

The updated policy will take effect from the date stated in the notice. Your continued use of tk ok after that date constitutes your acceptance of the updated Privacy Policy. We recommend checking this page periodically. The "Last updated" date at the top of this page always reflects when the most recent changes were made.

If you disagree with any changes to this Privacy Policy, you should stop using tk ok and request account closure by contacting [email protected]. We will process your request and return any eligible real money balance to your registered payment account.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk ok handles your personal data, please get in touch with our team. We are committed to handling all privacy-related enquiries with care and transparency.

We aim to respond to all privacy-related requests within 30 days. If your request is complex or you have submitted multiple requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Your Privacy Is a Priority at tk ok

We built tk ok with privacy in mind from the ground up. Every data decision we make is guided by one question: is this genuinely necessary to serve our players well? If the answer is no, we don't collect it. If you ever have a concern about your data, our support team is available around the clock.

Ready to Play?

Join tk ok — Safe, Fair, and Built for Bangladesh

Now that you know how tk ok handles your data, you can play with complete confidence. Fast local payments, certified fair games, and a platform that genuinely respects your privacy.

18+  Please play responsibly. Gaming should be entertainment, not a financial solution.